Return policy

Return Policy for sellersking.com

Last Updated: 02/02/2024

Thank you for shopping at sellersking.com . We strive to provide you with the best products and services. In the event that you need to return an item, please carefully review our return policy below.

1. Return Eligibility

To be eligible for a return, please ensure the following conditions are met:

  • The item must be in its original packaging, unopened, and unused.
  • The return must be initiated within 7Working days of receiving your order.
  • The product must be eligible for return, as outlined in our product-specific return eligibility guidelines.

2. Non-Returnable Items

Certain items are not eligible for return, including:

  • Personalized or customized items.
  • Perishable goods.
  • Downloadable software products.
  • Gift cards.

3. Return Process

If you wish to return an eligible item, please follow these steps:

  1. Contact Customer Support:
    • Email our customer support team at sellersking20@gmail.com  with your order number and the reason for the return.
  1. Return Authorization:
    • Await approval and receive a return authorization from our customer support team before shipping the item back.
  1. Package the Item:
    • Ensure the product is securely packaged with all original packaging and accessories.
  1. Return Shipment:
    • Ship the item to the address provided in the return authorization.
  1. Tracking:
    • Provide the tracking information to our customer support team.

4. Inspection and Approval

Upon receiving the returned item, our team will inspect it for any damage or signs of use. We reserve the right to deny a return if the item does not meet our return policy criteria.

5. Refund or Exchange

  1. Refund:
    • If the return is approved, we will initiate a refund to your original method of payment.
  1. Exchange:
    • If you prefer an exchange, we will process it based on product availability.

6. Late or Missing Returns

If you haven't received approval for a return or refund within the specified timeframe, please:

  • Check your email for communication from our customer support team.
  • Contact our customer support team at sellersking20@gmail.com for assistance.

7. Contact Us

If you have any questions or concerns about our return policy, please contact us at sellersking20@gmail.com.

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