Refund policy

Refund Policy for SELLERSKING INFOTECH PRIVATE LIMITED       

Last Updated: [02/02/2024]

Thank you for shopping at sellersking.com . We understand that there may be instances where you need to return a product or request a refund. Please review our refund policy below to understand your options and our guidelines.

1. Eligibility for Refunds

To be eligible for a refund, please ensure that:

  • You have purchased the product directly from sellersking.com .
  • You initiate the return or refund request within [number of days] days of receiving your order.

2. Non-Refundable Items

Certain items are not eligible for a refund, including:

  • Downloadable software products.
  • Gift cards.
  • Perishable goods.

3. Returns Process

If you wish to return an eligible item, please follow these steps:

  1. Contact Customer Support:
    • Email our customer support team at sellersking20@gmail.com  with your order number and the reason for the return.
  1. Return Authorization:
    • Await approval and receive a return authorization from our customer support team before shipping the item back.
  1. Package the Item:
    • Ensure the product is securely packaged with all original packaging and accessories.
  1. Return Shipment:
    • Ship the item to the address provided in the return authorization.
  1. Tracking:
    • Provide the tracking information to our customer support team.

4. Inspection and Approval

Upon receiving the returned item, our team will inspect it for any damage or signs of use. We reserve the right to deny a refund if the item does not meet our return policy criteria.

5. Refund Process

  1. Refund Approval:
    • Upon approval, we will initiate a refund to your original method of payment.
  1. Processing Time:
    • Refunds may take 7days to process, depending on your payment method and financial institution.

6. Late or Missing Refunds

If you haven't received a refund within the specified timeframe, please:

  • Check your bank account or credit card statement.
  • Contact your financial institution.
  • If the issue persists, contact our customer support team at sellersking20@gmail.com

7. Contact Us

If you have any questions or concerns about our refund policy, please contact us at sellersking20@gmail.com

8. Changes to Refund Policy

We reserve the right to update or modify our refund policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase on SELLERSKING INFOTECH PRIVATE LIMITED, you agree to and accept the terms of our refund policy.

Thank you for choosing sellersking.com 

sellersking20@gmail.com

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